Cancellation and Return Policy

Cancellation and Return Policy

Purpose

Customer satisfaction is our first priority.

We strive to make your shopping experience delightful. This Cancellation and Refund policy is drafted to ensure that we deliver smile to your home.  Please refer to our Cancellation and Refund terms and conditions as stated below.  You can also send an email to our customer support team at shalimarcollection3@gmail.com  and let us know how we may help you.

Cancellation of a Confirmed Order

  • After placing your order you can cancel it within 24 hours of order confirmation. The full amount would be refunded to your account. However, we encourage that you place order only after you are certain about buying a product.
  • Post 24 hours cancellation is not allowed. However, you may wish to return the product after it has been delivered to you. 

Returning a Shipped Good

  • All our products are checked for quality before shipping.  Currently, we are unable to provide return on a shipped good.
  • In case, you receive a damaged product, please contact us within 7 days of receipt. Email us a few photographs with the order details to shalimarcollection3@gmail.com
  • We will assess the damage and revert within 24 hours.
  • However, We Accept Exchange within 7 days only if it doesn’t meet the specifications mentioned or is damaged. Exchange is Only Available on Shirts, T-Shirts, Jeans & Trousers.
  • Party Wear, Traditional & Ethnic Wear and Accessories cannot be Exchanged or Returned.
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